PRIVACY POLICY
House of Healing Chiropractic
Effective Date: 13 September 2024
At House of Healing Chiropractic ("we", "us", "our"), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us when using our website and services. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you visit our website or interact with our services:
Personal Information: This may include your name, email address, phone number, postal address, and any other details you provide through our contact forms, booking system, or during consultations.
Health Information: As a chiropractic practice, we may collect health-related information such as medical history, treatment preferences, and other health data relevant to your care.
Usage Data: Information about how you use our website, such as IP addresses, browser types, referring URLs, and information about your interaction with the website (e.g., pages visited, time spent on the site).
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and manage your chiropractic care and services.
To respond to your enquiries, process bookings, and send appointment reminders.
To improve our website and services based on user feedback and usage patterns.
To comply with legal obligations and protect our business interests.
3. How We Protect Your Information
We take appropriate measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. This includes using secure systems for storing sensitive information, encrypting communications where applicable, and limiting access to your data to authorised personnel only.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
With trusted third-party service providers who assist us in operating our website and providing services, such as online booking platforms.
When required by law or to comply with legal processes.
To protect the rights, property, and safety of House of Healing Chiropractic, our clients, or the public.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your experience and gather information about how the site is used. Cookies are small files stored on your device that help us understand your preferences and improve our website. You can choose to disable cookies in your browser settings, but doing so may affect the functionality of the website.
6. Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections to any inaccurate or incomplete information.
Request the deletion of your personal data, where applicable by law.
Object to or restrict the processing of your data under certain circumstances.
To exercise these rights, please contact us at [Insert Contact Information].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their respective privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date". We encourage you to review this policy periodically to stay informed about how we protect your personal information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
House of Healing Chiropractic
Dr. Elsie Rodgers
Shop 2&3, 113-133 Mollison St, Bendigo
hello@houseofhealingchiropractic.com